Posted:
Mon, Apr 18th, 2016
Tags:
Customer service, Customers, Employees, Internet shopping, Retailing, Sales, Shopping
The many sorts making up the customer experience
There is no fixed strategy to handling any of them apart from an innate instinct As we alighted from the taxi, the driver smiled and said, “Sorry sir, I hope I did not speak too much. Actually, not many customers like to talk.” It had been a longish drive and my wife and I were […]