Tag Archives: Amazon

Interface with e-sites is a mixed experience for customers, deliveries are another issue Retailers everywhere will continue to experiment on ‘cures’ from the worst effects of the virus outbreak. In the late ‘80s, as the head of a small company, I was part of a group that had many stalwarts involved in the local business […]

When Leo Tolstoy observed that the two most powerful warriors are patience and time, he could scarcely have imagined how undervalued both of these would become. Today, the constant refrain we hear when planning in business, is that the customer has no patience, a reducing attention span and no time. We can see this quite […]

It could take two years and more for bigger ecommerce sites to be fully established In the past few months, we have been inundated with information about the explosive growth of ecommerce, and even predicting the imminent demise of retailing as we know it. The news is perhaps driven by developments in the US market, […]

The shape and scope of physical retail is changing and definitely for the better It is interesting how the flow of goods from distant lands in the Far East and Asia flooded the markets of Europe as early as the 15th century. “ … the shops of Lisbon and Antwerp and other emporia in Europe […]

One of the scariest things for a small new entrant in a market is the fear of large, well-established players already there. Quite often, such situations result in the new player being swatted out of existence. The methods are many — price wars, blocking new locations, choking buyers with goods, massive promotions, all weapons in […]