Tag Archives: Internet shopping

The best retail strategies can work in any space While the contours of the retail world are in a flux around the world, there is still a very strong case for retail shops meeting a deep instinctual need in people. In his stunning book called The Future of the Mind, Michio Kaku, the physicist and […]

When Leo Tolstoy observed that the two most powerful warriors are patience and time, he could scarcely have imagined how undervalued both of these would become. Today, the constant refrain we hear when planning in business, is that the customer has no patience, a reducing attention span and no time. We can see this quite […]

The shape and scope of physical retail is changing and definitely for the better It is interesting how the flow of goods from distant lands in the Far East and Asia flooded the markets of Europe as early as the 15th century. “ … the shops of Lisbon and Antwerp and other emporia in Europe […]

There is no fixed strategy to handling any of them apart from an innate instinct As we alighted from the taxi, the driver smiled and said, “Sorry sir, I hope I did not speak too much. Actually, not many customers like to talk.” It had been a longish drive and my wife and I were […]

A brand’s story cannot just be written by pretty imagery and marketing The value of brands has been debated ad nauseam and we all now accept that, often, this is the only differentiating factor between two similar products. But when a recent report by Baghunter pointed out that the value of a Hermes Birkin bag […]